Your claims go out right. Your variations get captured. Your deadlines don't lapse.
We handle the contract admin that protects your margin — for custom home builders on HIA, ABIC, MBA, Australian Standard (AS), and bespoke residential contracts. Everything we do is remote, deliverable-based, and designed to get you paid on time without adding site overhead.
Core ongoing services — included in every engagement.
Claims go out late, light, or missing approved variations — and you lose money you've already earned. We prepare and package every progress claim with the right supporting documents, aligned to your contract's specific requirements. Before each claim goes out, we cross-check the variation register so nothing approved gets left off, verify retention calculations, and make sure the claim hits the right reference date. Every month, on time.
A text from the architect, a site instruction, a design change buried in an RFI response — these are all variation instructions, and most don't get captured until it's too late. We identify the trigger, get the notice in writing, price it, and issue it within the contractual time bar. Miss that window and you've lost your entitlement. We make sure you don't.
Rain shuts the site down for a week, revised drawings push the programme, or a utility connection gets delayed — and you're entitled to more time. But most builders don't realise the notice window is already ticking. Miss it, and you lose your right to the extension entirely — even when the delay was clearly the other side's fault. We monitor for delay events week-to-week and get EOT notices out before the contractual deadline closes.
Telling the architect their revised drawing is a variation instruction, pushing back on a super who's rejected a claim item, or chasing a payment that's overdue — these conversations are necessary but they strain the relationships you need on site. Because SWA operates remotely and independently, the hard calls come from your CA, not from you. You keep the relationship. We enforce the contract without apology.
![The Bad Cop Buffer: SWA absorbs contractual friction so the builder-client relationship stays professional](/images/3.4 Services - The "Bad Cop" Buffer.png)
Registers start strong and go stale by month two — then when a dispute hits, there's no paper trail. We maintain your variation register, EOT register, progress claim tracker, obligations calendar, and disruptive weather tracker where applicable. Every fortnight, you get a snapshot: upcoming deadlines, open variations and their value, EOT status, last claim outcome, and anything that needs your attention before the next cycle.
We focus on upstream contract administration only. We do not provide:
Gap: Episodic, expensive, not embedded weekly
SWA fills it by: Sitting upstream of the lawyer — making legal intervention rarer
Gap: Broader scope, higher cost, often represent the owner
SWA fills it by: Embedded in your project weekly, residential-contract-specialist, lean
Gap: Passive — they automate what you've set up, not what you've missed
SWA fills it by: Providing the judgment layer - interpreting time bars, drafting notices, catching missed instructions
Gap: Project Managers are stretched across programme, trades, quality etc
SWA fills it by: Taking the CA workload off the Project Manager's desk so they can focus on the build
HIA NSWABIC Simple WorksMBAAS 4000 / AS 2124Bespoke residential agreements
We offer two engagement models depending on your project volume and preference.
Fixed monthly fee covering all core CA services across your active projects. Best for builders with 1–3 ongoing projects.
A percentage applied to each project's contract price. Scales with your workload — no over- or under-paying.
We don't publish fixed pricing online because scope and risk vary by project. Book a quick call and we'll confirm fit, scope, and the right engagement structure for your project(s).
No pressure — quick intro call to see if it's a fit.
